Privacy Policy

1. Who is responsible for your data

Riddler's Project is responsible for the project-owned personal data processed through this website. Questions or privacy requests can be sent through the contact page or by email at support@riddlersproject.com.

2. Data we collect

The exact data depends on how you use the project. We may collect and store the following categories:

• Account data, such as username, email address, country, account status, login-related records, and legal acknowledgements.
• Project activity, such as downloads, Supporter File unlocks, points balance, points transaction history, source of awarded points, registration bonuses, promo code rewards, Riddler's Draw prizes, Fantasy League rewards, support payment thank-you bonuses, rankings, rewards, draw confirmations, fantasy entries, and feature usage.
• Support and communication data, such as contact forms, private messages, privacy requests, email preferences, and unsubscribe records.
• Support payment records, such as payment status, transaction references, payer details, provider webhook events, and accounting notes.
• Security and technical data, such as IP-derived security records, browser information, device signals, rate limits, logs, and anti-spam checks.
• Analytics and consent data, where analytics or cookie consent tools are enabled and consent is granted.

3. How we use data

We use personal data to operate, secure, maintain, and improve Riddler's Project.

• To create and manage accounts, profiles, login flows, and account status.
• To provide downloads, Supporter File unlocks, points, rankings, rewards, fantasy features, and project tools.
• To respond to messages, support requests, privacy requests, support payment questions, and account issues.
• To detect spam, fraud, abuse, automated traffic, security events, and misuse of project systems.
• To send transactional notices and optional project emails according to your preferences and unsubscribe choices.
• To keep payment, tax, accounting, audit, and compliance records where required or appropriate.

4. Legal basis

Depending on the context, we process data because it is needed to provide the requested service, because you gave consent, because we have a legitimate interest in running and protecting the project, or because we need to comply with legal, accounting, fraud-prevention, or security obligations.

5. Support payments

Support payments may be processed by third-party payment providers such as Stripe or PayPal. Those providers process payment details under their own privacy terms. Riddler's Project may store transaction identifiers, payment status, payer email, user account links, webhook records, and related notes, but does not store full payment card numbers.

6. Cookies, analytics, and anti-spam tools

The website may use cookies or similar technologies for login sessions, security, preferences, analytics consent, payment flows, and core WordPress functionality. Analytics tools are intended to run only where the relevant consent or configuration allows them.

Selected forms and flows may use Google reCAPTCHA or similar anti-abuse tools to protect the website, users, payment flows, and support systems from spam and automated misuse.

7. Sharing data

We do not sell personal data. We may share limited data with service providers that help operate the project, such as hosting, email delivery, analytics, security, payment processing, support, and technical maintenance. We may also disclose data when required by law, to protect rights and security, or to investigate fraud or abuse.

8. Retention

We keep data only for as long as it is needed for the purposes described in this policy, including account access, downloads, rewards, support, security, fraud prevention, legal claims, accounting, and compliance. Some records may be deleted, anonymized, or retained in limited form when full deletion would conflict with accounting, payment, fraud-prevention, or security requirements.

9. Your choices and rights

Depending on your location and the data involved, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal data. You can also unsubscribe from optional marketing or project emails using unsubscribe links or account preference tools where available.

Logged-in users may have account privacy request tools available inside their account area. You can also send a request through the contact details listed above.

10. Security

We use reasonable technical and organizational measures to protect project data, including access controls, security checks, rate limits, logs, anti-spam tools, and reviewed privacy request workflows. No website can guarantee perfect security, so please keep your account credentials private and contact us if you suspect unauthorized access.

11. International services

Riddler's Project may use hosting, payment, email, security, analytics, and other service providers that process data in different countries. Where required, data transfers should be handled through appropriate provider terms, safeguards, or legal mechanisms.

12. Children

Riddler's Project is not intended for children who are not old enough to use online services in their location without parent or guardian consent. If you believe a child has provided personal data without appropriate consent, please contact us so we can review it.

13. Terms of Use

The rules for using the website, accounts, downloads, fantasy features, rewards, and support payments are described in the Terms of Use.

14. Updates to this policy

We may update this Privacy Policy when the project, law, technology, service providers, payment tools, or privacy practices change. The version and effective date above identify the current document.